Refund Policy

1. Eligibility

Refunds are available for eligible products or services purchased directly from MORANELITH. To qualify:

• The request must comply with the timeframe stated below.
• The product must be unused and in its original condition.
• Proof of purchase must be provided.

2. Timeframe

Refund requests must be submitted within 14 calendar days from the date of delivery or service activation. Requests received after this period may not be eligible for refund.

3. Refund Process

To initiate a refund:

1. Contact our support team using the details below.
2. Provide your order number and reason for request.
3. Follow return instructions if applicable.

Approved refunds will be processed within 7–10 business days using the original payment method.

4. Conditions

• Shipping costs are non-refundable unless the return is due to our error.
• Returned items may be inspected before approval.
• Partial refunds may apply for incomplete or damaged returns not caused by MORANELITH.

5. Exceptions

The following items are not eligible for refund:

• Personalized or custom-made products.
• Digital products once accessed or downloaded.
• Items marked as final sale.

6. Contact Information

If you have any questions regarding this Refund Policy or would like to submit a request, please contact us:

MORANELITH
Website: moranelith.it.com
Email: [email protected]
Response Time: Within 2 business days